Privacy Policy
Your privacy matters to us. This comprehensive policy explains how deltavionera collects, uses, and protects your personal information when you use our budget automation platform.
Information We Collect
When you interact with deltavionera's budget automation services, we collect various types of information to provide you with personalized financial management tools. This includes personal identification details you provide during account registration, such as your name, email address, and contact information. We also gather financial data necessary for budget automation, including bank account connections, transaction histories, and spending patterns.
Important: We never store your actual banking credentials. All financial connections are secured through encrypted, read-only access that allows us to analyze your spending patterns without compromising your account security.
Additionally, we collect technical information about how you use our platform. This includes device information, IP addresses, browser types, and usage analytics that help us improve our services. We also track your interactions with our budgeting tools to better understand which features provide the most value to our users.
How We Use Your Information
Your personal and financial information serves several crucial purposes within our budget automation ecosystem. Primarily, we use this data to analyze your spending habits and create personalized budgeting recommendations. Our algorithms process your transaction data to identify patterns, categorize expenses, and suggest areas where you might optimize your financial management.
We also use aggregated, anonymized data to enhance our budgeting algorithms and develop new features. This helps us create better automation tools while maintaining your individual privacy. Communication preferences you set determine how we contact you about important account updates, security notifications, and optional service improvements.
Data Sharing and Third Parties
deltavionera maintains strict policies regarding data sharing. We work with carefully vetted third-party service providers who help us deliver our budget automation services effectively. These partnerships include secure financial data aggregation services, cloud hosting providers, and analytics platforms that support our operations.
Financial Data Aggregators
We partner with FCA-authorized Open Banking providers to securely connect with your financial institutions. These providers operate under strict regulatory oversight and use bank-grade security measures.
Technology Partners
Cloud infrastructure and security services help us maintain platform reliability and protect your data. All partners undergo rigorous security assessments and sign comprehensive data protection agreements.
We never sell your personal information to marketers or advertising companies. Any data sharing occurs only when necessary for service provision, legal compliance, or with your explicit consent. In cases where we're legally required to disclose information, we'll notify you whenever possible and limit disclosure to the minimum required by law.
Your Privacy Rights
Under UK data protection laws, you have comprehensive rights regarding your personal information. These rights empower you to control how deltavionera processes your data and ensure transparency in our operations. You can exercise these rights at any time by contacting our privacy team through the channels provided below.
Access Your Data
Request a complete copy of all personal information we hold about you, including how it's being processed and who it's shared with. We'll provide this within 30 days at no charge.
Correct Inaccuracies
Update or correct any inaccurate personal information in your account. You can make many changes directly through your dashboard, or contact us for assistance with complex updates.
Delete Your Information
Request deletion of your personal data when it's no longer necessary for our services. We'll honor this request while maintaining any information required for legal compliance.
Restrict Processing
Limit how we process your data in certain circumstances, such as when you're disputing the accuracy of information or withdrawing consent for specific uses.
Data Security Measures
Protecting your financial and personal information is fundamental to everything we do at deltavionera. We implement multiple layers of security controls designed to prevent unauthorized access, data breaches, and other security incidents. Our security framework includes both technological safeguards and operational procedures that meet or exceed industry standards.
All data transmission between your devices and our servers uses advanced encryption protocols. Your information is stored in secure, geographically distributed data centers with 24/7 monitoring and restricted physical access. We regularly conduct security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.
Multi-Factor Authentication: We strongly recommend enabling two-factor authentication on your account for an additional security layer. This helps protect your financial data even if your password is compromised.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our budget automation services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements. Transaction data used for budgeting analysis is typically retained for up to seven years to provide meaningful historical insights and trend analysis.
When you close your deltavionera account, we begin a deletion process that removes your personal information according to our retention schedule. Some information may be retained in anonymized form for statistical purposes or kept longer when required by financial regulations. We'll always inform you about specific retention periods that apply to your data and provide options for earlier deletion when legally permissible.
International Data Transfers
While deltavionera primarily operates within the UK, some of our technology partners and cloud infrastructure providers may process your data in other countries. When international transfers occur, we ensure adequate protection through approved transfer mechanisms such as Standard Contractual Clauses or partnerships with companies that meet UK adequacy standards.
We maintain oversight of all international processing activities and require our partners to implement appropriate safeguards for your data regardless of location. You have the right to request information about specific countries where your data might be processed and the protections in place for international transfers.
Changes to This Policy
As our budget automation services evolve and privacy laws develop, we may need to update this privacy policy. We're committed to maintaining transparency about these changes and will notify you of significant modifications through email or prominent notices within our platform. Minor clarifications or administrative changes may be posted directly to our website with updated effective dates.
We encourage you to review this policy periodically to stay informed about how we're protecting your privacy. Continued use of deltavionera's services after policy changes indicates your acceptance of the updated terms, though we'll seek separate consent for significant changes that affect how we process your data.
Privacy Questions and Contact Information
For privacy-related inquiries, data access requests, or concerns about how we handle your information, please contact our dedicated privacy team:
Email: privacy@deltavionera.com
Address: Privacy Officer, deltavionera
8 Sunbury Cl, Stoke-on-Trent ST4 8XT, United Kingdom
Phone: +447837425747
We aim to respond to all privacy inquiries within 5 business days and complete data requests within 30 days as required by law.